Testimonials

Ford F-150 Ignition Problem

I emailed you sometime ago about my steering column in my Ford F-150. You nailed the problem right on the head! The starting problem was the actuator cam and the piece and tool plus the intructions were absolutely perfect! The job took me about 2 hours then I was cruisin' down the road! EXCELLENT DIAGNOSTICS AND SERVICE! Please post this in testimonials/feedback.

Thank you for saving me ALOT of money,
Chris P.

1998 Ford Expedition Shift Tube Replacement

I used your instructions for removing and installing a shift tube assembly in my 1998 Ford Expedition today and they were a huge help. There were a few minor inconsistencies due to the instructions being based on a ford pickup (f150 or 250) but still good enough to figure out the location of certain parts/screws. Without the instructions I would have had to stop halfway through and visit a mechanic whom would probably charge an arm and a leg for what only cost me 8 dollars and some change for what proved to be an INVALUABLE guide/tutorial. Thanks

Kyle Y.
Langhorn, PA

2000 Chevrolet Silverado Ignition Switch Installation

Thanks for the quick reply! You are absolutely right - I didn't push the gear on top of the switch hard enough (didn't want to break it), but felt the spring after all. I installed the new switch and it works great! I've been researching this for a week, and am amazed that everyone acted like it was the first time they heard of it! Wish I'd have found your page sooner!! Thanks again.

Tony

1992 Chevrolet Caprice Actuator Rod

The plunger on the used column was bad as you suggested, once that was replaced, everything works fine now. Thanks for the help.

Roy

2003 Dodge P/U Truck Actuator Shaft Assembly

I just wanted to say thank you! I really appreciate the help. I got the part installed yesterday and the truck is running now. Thanks for selling me the piece I needed and not the whole steering column, I felt like I was in a position to be taken advantage of and you did the opposite gave me a very fair deal!!!  Its reassuring to know we still have good guys in America. Thanks

J. Kyle M.

1989 Silverado Lock Plate Problem

Dude, you hit it right on the nose! Thanks for your help, you really know your stuff! Now I know where to go if i ever need help! Thanks again!!

James

1994 Chevrolet Silverado Column Overhaul

You are my new best friend and I thank you very very much.

Corey

GM Non tilt Column Repair

Thanks Doug for your help in solving my problem you guys are great thanks again.

Tim

2000 Chevrolet Malibu Tilt

I would like to thank Douglas for taking his time to answer my questions while I was in a tight spot. While I am familiar with vehicles and working on them, I've never worked around a steer column before and there were hidden surprises to be found. His answer was concise and accurate and helped me to get my mistake fixed quickly and correctly. I am very thankful for his help!

Donovan

PT Cruiser Broken Ignition Actuator

Thank you for the excellent service you provide.  We thought we found the part we needed on Saturday via a Google search.  I called Monday and spoke Doug.  He  confirmed the part was correct, took the order and shipped it overnight.  When he determined I called too late for a Tuesday delivery - he called me back to update me.  Wednesday morning the part was delivered across the country as promised.  Terrific service!  Thanks.

John J. Benoit
California

2000 Jeep Wrangler Ignition Problem

I super big thank you from Texas.......I ordered an actuator shaft (HSG04s) on Tuesday, November 23rd and really needed to get my 2000 Jeep Wrangler TJ going by Monday. The part arrived on Friday, November 26th in the mail and within just a few minutes my Jeep was up and running again. Your service over the phone was immaculate and I am 100% satisfied with the experience with your company. Thanks again for expediting my order and if I ever need another part that you guys carry, I will not hesitate to call you first.........

Sean Bellah
Fort Worth, Texas

1973 Chevrolet Lumina Broken Rack Gear

I was faced with a '93 Lumina, rack broken, no source of parts and a major downtime issue. I emailed Stolen and Recovered, received a call almost as soon as I hit "send" and had the part waiting for me when I got home from travelling that weekend. Amazing. And I got very useful advice on how to avoid springs and flying torx screws as well.
This company is definitely one-of-a kind.
Thanks!

Tom Dolembo

1980 Chevrolet Corvette (Telescopic Jigsaw Puzzle)

The speed at which these guys reply to a question is unbelievable. This type of service is not existant anywhere else in the world . I e,mailed a picture and it was recognised and its position confirmed. I need ask no one else except these guys for any type of assistance with my vette.

Brilliant is a word that falls well short in my description of this service. great stuff,

Regards,
John K.
South Africa

1993 Ford F-150 Shifter

Your site was the first one I clicked on. Terrific info and pics. I was able to complete the task of replacing the shift tube and shaft on my 1993 F-150 in about 30 minutes.

You guys rock!

Mitch G

1996 Ford Thunderbird Brioken Ignition

This Guy knows what he's doing! He was nice, fast and efficient. Two thumbs up!

Adam

1978 Camaro Column & Horn Issue

What a pleasure it is to deal with you and your company, particularly given your focus to excellent customer service. It has been some time since I have experienced such excellent service and assistance, it certainly shines thru. I am sure your business will continue to be successful, and I will certainly spread the word here where ever possible for those requiring those type of parts

Greg C.
(Core Engineer- Austrailia)

Dodge Column Problem

I wanted to say thank you for having a great website and something available for people in need for ignition parts.  I truly appreciate you having these parts available and with great detail and photos I think "I" could have even took it apart.  Great job!  I called a couple of local Dodge dealerships to let them know about your website for their customers in need.

Jill R

1977 GMC Non Tilt Sector Gear

If all the internet were so competent...what a truly remarkable accurate and timely response. Mr. Douglas Gan my sincere thanks for a job very well done.

Glenn

Street Rod w/ GM Tilt Column

Thanks for the e-mail and information.  With the help of your instructional videos, I was able complete the steering column in the 34 Ford street rod and everything is working great.  You provide a valuable and needed service to the consumer, I am surprised that there isn’t a company like yours in Colorado.  Your web site is fantastic and contains a lot of helpful information about steering columns, glad I found it.

Thanks Again,
Larry

1987 Chevrolet Camaro Broken Ignition

ABSOLUTELY! For Volunteer of the year! Beautiful! All-inclusive answer, focused precisely on the problem.Confirmed ALL the little things... Perfect Logic:The Actual Reason for The Car Not Starting(50% of the headaches aches) and the picture of the actual problem part blew my mind.Quite startled to find THIS EXPERT had hit the nail soooo dead-on! I'm extending my Thank Yous now and will stay in touch. Thanx again and u sure did hit it bang-on. I'll be sure to let u know how things worked out...don't forget,I have more work to do.

Thanks Again,

Ed B

Follow-up for another vehicle

Thanks again, Doug. As in the past, you have addressed my problem(s)directly and to the point. I value your opinion and appreciate being told the straight goods, whether I want to hear it or not...lol. My Camaro thanks you, too. If the need arises, I will be doing business w/you in the future. A great site, I might add.

Thx,
Ed B.

1989 Ford E-350 Broken Internal Column Parts

Your website where you freely share information, pictures and your expertise saved me hundreds and showed me how stupid or crooked my "ex" mechanic was. I regret that I live in California and couldn't use your service. My "ex" mechanic said I needed a total replacement of the steering column and with your information I fixed it myself with a $18 dollar part from Vista Ford. Please add this to your testimonials. If I didn't have to have the truck running right away I would have ordered the part from you.

John Stevens
Topanga, Ca.

1994 Ford F-250 Broken Shifter

I wanted to thank you for getting these parts out so quickly. I only get home on the weekend and having the parts there Friday evening was a life saver. The instructions you posted on your website made the job go fairly easy. I especially appreciate the note about disconnecting the indicator string because I know I would have missed that and snapped it off for sure. It is rare to find companies and people that provide good service these days you definitely have for me.

Thank you
Mike Hickey

2002 Dodge Neon Upper Bearing Replacement

Doug, you are the man. I want to thank you for all your help in trying to figure out what is wrong with my column. That is a great hands on article on how to take it apart and rebuild. It is my top bearing it was all but froze up. I couldn't really turn it by my finger it was rough. Thanks again for your help. I will recommend you to my friends

Thank you
Chuck W

1989 Chevrolet Conversion Van Shifter Bowl

Just to say thanks for the great service and I am looking forward to doing more business with you in the future.

Thank you
Leo K

1991 Chevrolet Scottsdale Column Rebuild Questions

You're awesome. Thanks a million and for getting back to me so soon. I went out and had another look at it before I got your email. I took the pivot pins out again and took the rack out and got a good look at it and the spring and figured in fit inside that rack gear at the bottom so that's where I stuck it. Kind of figured it helps keep the truck from keeping the starter engaged when starting. I got it all back together now and it's working like a charm. I wouldn't have attempted it without your videos or I might have but it might of ended not being a happy experience for me or the truck. I can't believe chevy doesn't use locktite on those screws that hold that plate down.

Thanks again Doug!!!
Charlie P

1991 Ford E-150 Broken Ignition

I would like to express my heartfelt thanks to you and your company for your excellent in-depth knowledge of the steering column that pinpointed my problem immediately. Your analysis and exact easy to follow instructions to resolve the problem far surpassed the information we could get from the official “shop manual” and All Data combined. I only wish I had contacted your company first before spending hours removing and disassembling the steering column without any idea of what was causing the problem. The fact that you were willing to share your expertise with someone that was having a problem speaks volumes of your commitment to the automotive service industry. I would recommend your company to anyone having steering column problems.

Thanks again
Al Tanner

1994 Chevrolet Theft Attempt

Doug is remarkable! Before you know it, his response follows the receipt, and its always a thoughtful response. Thumbs-Up to Doug!

Greg

1998 Jeep Broken Ignition Actuator

I have a 98 Jeep TJ Wrangler. Back in June of this year you gave advice on a similar problem to a gentleman with a Sebring. One to the metal pins/rods connected to the part broke off. Both prongs are needed in order to rotate electrical portion of the ignition switch and engage the starter. You stated you had stock and directed him to your website.

Bruce

2001 Pontiac Sunfire Lock Cylinder

Very knowledgable, the whole job cost 271 dollars with tax and everything yall even explained things that my mechanic told me later after I received your response which tells me I got a good mechanic who didn't try to take advantage of a bad situation

Wayne

1998 Chevrolet 1500 Broken Clockspring

Thank you very much. This is the first and certainly not the last time I'll use this fantastic web site! AllExperts has saved me a ton of time and grief. Thank you once again.

Todd Cook

1991 Chevrolet S-10 Wiper / Signal Switches

Do you know how long, I was looking for someone on line, who knew this answer, lets just say you had what i was looking for !!you where GREAT with the response also. Thanks so much Now wish me luck . Thanks again for doing this for free You need any metal work or roofing advice send an email.

Chuck