Testimonials

The following testimonials are quotes from customers who used Steering Column Services. We provide personal service through direct email as well as volunteer on the "All Experts" and "Fix-Ya" websites. Full details of their experience, vehicle repair and ratings can be found here All Experts Search - Steering Column Repairs.
FixYa Solutions for Everything - Steering Column Repairs

If you have a question regarding a steering column or repair, please contact us.


Actual comments from people in need of help with their steering column repairs!

Column Rebuild 1979 Jeep CJ5

10/15/2017

Received my column back in perfect condition.
I installed it the next day, and it works great.
Thanks so much for your great work!!!
Thank you again.

Stephen J, Willamantic, ME


Complete Ford Column Replacement (F- Series Pickup)

07/25/2017

Thank you, Thank you, so much. The paranoia was getting to me. I'm so afraid I'll have to tear the dash panels back apart to install some little obscure plastic part. I need this ol' truck to run for a while longer and I need it like right now. I sincerely appreciate your service and will continue to recommend your company. You are truly a rarity and was pleasantly surprised to find someone that services automotive steering components and provide after sales support. I needed your services.
Thank you again.

Byron L., Pasco, WA


Lock Plate, Pin, Cover (1971 Chevrolet Chevelle)

05/23/2017

I just want you folks to know how appreciative I am for knowing you have the parts I need and the wonderful service you have given me. I honestly didn't know where I was going to get all these hard to find parts and here you have them. Also, thank you for your prompt service and patience. I am truly thankful and I have been letting all my friends know about you and your services.
Take care,

Kevin C., Warren, MI


Ignition Rack Gear (1990 Ddodge D150)

04/24/2017

I completed the project and got everything back together. I am glad I found your web site because that made finding the right piece easy. If I ever need to do steering column work in the future I will contact you.
Thanks again!

Jeff


Ignition Problem (1986 Ford F-250)

04/19/2017

Doug,
Just a big thank you, I purchased the tear down inst for my vehicle, turned out to be a broken ignition cylinder, not accuator, I also installed a new TS switch. I did call Monday and appreciated the encouragement from Doug to keep at it, and info from him getting the gear correct, I thought ACC was not a movement of the gear. You are Great to do business with!
Vic
Again Thank you:-)

Vic P., Bend, OR


Steering Column Replacement (1995 Ford F-350 Crew Cab)

07/26/2016

Doug,
I wanted to say thank you for your absolute great service. I originally was going to have the local shop repair and replace the column however after finding Steering Column Services, reading their instructions, I decided to complete this on my own. The detailed instructions were spot on accurate. I ordered the rebuilt column overnight...and the installation went flawlessly. I personally missed labeling a connector, I called Doug, he had me an answer to my question within a minute. This is some of the best customer service I have ever seen in a company of any kind. I would recommend Steering Column Services to anyone in need. I wish more companies conducted business in this manner. Doug, you have a great business model and I am glad I found your company online. Thanks for the great service.

You do a top notch job.

Phil Y, Dallas OR


Steering Column Rebuilding Service

07/8/2015

Doug,
I installed the column last Friday and everything works great. You provide great customer service and a quality product. I would definitly recommend you and your company! Thank you so much for your help!

Bill


1992 Chevrolet Blazer Stuck Tilt

04/04/2015

Man Douglas you nailed it! I was able to fix it in about 2 seconds. Thank you very much!

Jason


89 Cadillac Brougham D\'Elegance - Dimmer Issue

03/21/2015

You guys are the best! Thanks to Doug for helping me out with my part and questions! Outstanding and knowledgable service! 5 Stars!

David F.


GM Non-tilt Column Repair - Tension Spring

01/04/2015

Hello,
I just wanted to thank you for the excellent service,sure would be nice if every online purchase I made was shipped out so quickly and hassle free. Thanks again,

Don B.


2000 Jeep Cherokee recovered theft - Rebuild steering column and replace housing

012/17/2014

Doug, you sir, have helped me through a difficult time. One never thinks this can happen to them - having their car stolen. You provided a great service to me on this, thank you, God bless you and wishing you and yours a wonderful and safe holiday.

Kevin S.


1980's GM Tilt - Rebuild for 1959 Bonneville Custom Column

05/08/2014

Just wanted to say thanks once again for all your time and effort you put into my column that you rebuilt for me.
Thanks for the super fast turn around time.
I have your site bookmarked in case I need parts or more work on any column in the future.
Thanks again,
R. King


1989 Chevrolet Corvette - Ignition Lock & Starting Problem

04/24/2014

Doug.... I just wanted to let you know the steering column is installed and working perfectly..I really appreciate all the help you gave me, both before, and during the repair....I returned to the GM dealership that installed the lock cylinder originally, showed them my receipt for the work you did, and they returned most of my money.. I will be posting my experience with your company on the Corvette Forum , letting them all know what a First Class bussiness you have, and anytime someone needs steering column repairs, or parts, your company will surely be mentioned

Thanks, Wayne


1989 Chevrolet Silverado - Tilt Won't Lock

12-5-2013

Wow....totally impressed with this site. So very impressed with this site, how quickly was responded to. Going to try the advice given. Have marked this site as a favorite and will definitely use again. Thank you very much!!!

Deb


2001 Buick LeSabre - Tilt Stuck Up

9-24-2013

Douglas. Fantastic.......... Thank you very much. I had visions of $$$$$$'s going out the window. Thanks again.

Trevor Williams


1986 Ford F-150 - Ignition Actuator

8-11-2013

This expert was very helpful and polite. Im not sure he knew I am a girl but he explained things thoroughly to me. I was able to understand everything he talked about very easily. He is totally knowledgeable.

Delynn


1991 Olds Cutlass Supreme - Broken Tilt Housing

3-6-2013

Never have I been helped with a problem and solution soooo quickly. I can never thank you enough. My mechanic will be on the project in a day or two. Thanks!!

Garnett


2006 GMC Sierra - Broken Tilt Lever

2-27-2013

Doug not only answered my questions but sent diagrams and a site to be able to order the part. It was great. It is a great end to a frustrating error on my part. (Breaking the lever) Thank you Doug. It was much appreciated!

Stephen


2003 Chevrolet Trailblazer - No Start

1-6-2013

Doug- Tks for your responses to my problem, it must have been that flat spot on the armature because I had put in the new one and she had fired right up. It will save me time and $$$$$ down the road if I ever did get stuck with that flat spot. Tks again and I will not hesitate to use your services in the future.(Hopefully I wont have to) I vote for DOUGLAS GAN for VOLUNTEER OF THE MONTH Tks Doug

Gerry


Chevrolet Malibu Ignition Switch

1-2-2013

Thank you all for your replies, it's much appreciated. Everyone loves experts like you who provide awesome solutions to everyday problems. Keep it up!

Miss K


Dodge Nitro Multiswitch Replacement

1-1-2013

Thank you very much! fixya.com was genius for having guys like you on here. i really appreciate all your help. Hope your New Year is a very prosperous one. Thank you very much for all your help it has been a pleasure chatting with you. Take care.

Lee Harker


Unknown Vehicle Repair

6-15-2012

...but I was at my last nerve. Your steering column guide totally helped me figure out the bearing issue I was having. Thanks so much for delivering a great guide. I'll totally come back.

Matt


Ford F-150 Ignition Problem

11-26-2011

I emailed you sometime ago about my steering column in my Ford F-150. You nailed the problem right on the head! The starting problem was the actuator cam and the piece and tool plus the intructions were absolutely perfect! The job took me about 2 hours then I was cruisin' down the road! EXCELLENT DIAGNOSTICS AND SERVICE! Please post this in testimonials/feedback.

Thank you for saving me ALOT of money,
Chris P.


1998 Ford Expedition Shift Tube Replacement

06-28-2011

I used your instructions for removing and installing a shift tube assembly in my 1998 Ford Expedition today and they were a huge help. There were a few minor inconsistencies due to the instructions being based on a ford pickup (f150 or 250) but still good enough to figure out the location of certain parts/screws. Without the instructions I would have had to stop halfway through and visit a mechanic whom would probably charge an arm and a leg for what only cost me 8 dollars and some change for what proved to be an INVALUABLE guide/tutorial. Thanks

Kyle Y.
Langhorn, PA


2000 Chevrolet Silverado Ignition Switch Installation

05-01-2011

Thanks for the quick reply! You are absolutely right - I didn't push the gear on top of the switch hard enough (didn't want to break it), but felt the spring after all. I installed the new switch and it works great! I've been researching this for a week, and am amazed that everyone acted like it was the first time they heard of it! Wish I'd have found your page sooner!! Thanks again.

Tony


1992 Chevrolet Caprice Actuator Rod

04-21-2011

The plunger on the used column was bad as you suggested, once that was replaced, everything works fine now. Thanks for the help.

Roy


2003 Dodge P/U Truck Actuator Shaft Assembly

03-19-2011

I just wanted to say thank you! I really appreciate the help. I got the part installed yesterday and the truck is running now. Thanks for selling me the piece I needed and not the whole steering column, I felt like I was in a position to be taken advantage of and you did the opposite gave me a very fair deal!!!  Its reassuring to know we still have good guys in America. Thanks

J. Kyle M.


1989 Silverado Lock Plate Problem

02-23-2011

Dude, you hit it right on the nose! Thanks for your help, you really know your stuff! Now I know where to go if i ever need help! Thanks again!!

James


1994 Chevrolet Silverado Column Overhaul

01-20-2011

You are my new best friend and I thank you very very much.

Corey


GM Non tilt Column Repair

01-10-2011

Thanks Doug for your help in solving my problem you guys are great thanks again.

Tim


2000 Chevrolet Malibu Tilt

12-23-2010

I would like to thank Douglas for taking his time to answer my questions while I was in a tight spot. While I am familiar with vehicles and working on them, I've never worked around a steer column before and there were hidden surprises to be found. His answer was concise and accurate and helped me to get my mistake fixed quickly and correctly. I am very thankful for his help!

Donovan


PT Cruiser Broken Ignition Actuator

12-03-2010

Thank you for the excellent service you provide.  We thought we found the part we needed on Saturday via a Google search.  I called Monday and spoke Doug.  He  confirmed the part was correct, took the order and shipped it overnight.  When he determined I called too late for a Tuesday delivery - he called me back to update me.  Wednesday morning the part was delivered across the country as promised.  Terrific service!  Thanks.

John J. Benoit
California


2000 Jeep Wrangler Ignition Problem

11-23-2010

I super big thank you from Texas.......I ordered an actuator shaft (HSG04s) on Tuesday, November 23rd and really needed to get my 2000 Jeep Wrangler TJ going by Monday. The part arrived on Friday, November 26th in the mail and within just a few minutes my Jeep was up and running again. Your service over the phone was immaculate and I am 100% satisfied with the experience with your company. Thanks again for expediting my order and if I ever need another part that you guys carry, I will not hesitate to call you first.........

Sean Bellah
Fort Worth, Texas


1973 Chevrolet Lumina Broken Rack Gear

11-02-2010

I was faced with a '93 Lumina, rack broken, no source of parts and a major downtime issue. I emailed Stolen and Recovered, received a call almost as soon as I hit "send" and had the part waiting for me when I got home from travelling that weekend. Amazing. And I got very useful advice on how to avoid springs and flying torx screws as well.
This company is definitely one-of-a kind.
Thanks!

Tom Dolembo


1980 Chevrolet Corvette (Telescopic Jigsaw Puzzle)

10-19-2010

The speed at which these guys reply to a question is unbelievable. This type of service is not existant anywhere else in the world . I e,mailed a picture and it was recognised and its position confirmed. I need ask no one else except these guys for any type of assistance with my vette.

Brilliant is a word that falls well short in my description of this service. great stuff,

Regards,
John K.
South Africa


1993 Ford F-150 Shifter

10-11-2010

Your site was the first one I clicked on. Terrific info and pics. I was able to complete the task of replacing the shift tube and shaft on my 1993 F-150 in about 30 minutes.

You guys rock!

Mitch G


1996 Ford Thunderbird Brioken Ignition

10-06-2010

This Guy knows what he's doing! He was nice, fast and efficient. Two thumbs up!

Adam


1978 Camaro Column & Horn Issue

09-06-2010

What a pleasure it is to deal with you and your company, particularly given your focus to excellent customer service. It has been some time since I have experienced such excellent service and assistance, it certainly shines thru. I am sure your business will continue to be successful, and I will certainly spread the word here where ever possible for those requiring those type of parts

Greg C.
(Core Engineer- Austrailia)


Dodge Column Problem

08-23-2010

I wanted to say thank you for having a great website and something available for people in need for ignition parts.  I truly appreciate you having these parts available and with great detail and photos I think "I" could have even took it apart.  Great job!  I called a couple of local Dodge dealerships to let them know about your website for their customers in need.

Jill R


1977 GMC Non Tilt Sector Gear

07-20-2010

If all the internet were so competent...what a truly remarkable accurate and timely response. Mr. Douglas Gan my sincere thanks for a job very well done.

Glenn


Street Rod w/ GM Tilt Column

07-07-2010

Thanks for the e-mail and information.  With the help of your instructional videos, I was able complete the steering column in the 34 Ford street rod and everything is working great.  You provide a valuable and needed service to the consumer, I am surprised that there isn’t a company like yours in Colorado.  Your web site is fantastic and contains a lot of helpful information about steering columns, glad I found it.

Thanks Again,
Larry


1987 Chevrolet Camaro Broken Ignition

05-28-2010

ABSOLUTELY! For Volunteer of the year! Beautiful! All-inclusive answer, focused precisely on the problem.Confirmed ALL the little things... Perfect Logic:The Actual Reason for The Car Not Starting(50% of the headaches aches) and the picture of the actual problem part blew my mind.Quite startled to find THIS EXPERT had hit the nail soooo dead-on! I'm extending my Thank Yous now and will stay in touch. Thanx again and u sure did hit it bang-on. I'll be sure to let u know how things worked out...don't forget,I have more work to do.

Thanks Again,

Ed B

Follow-up for another vehicle

07-10-2010

Thanks again, Doug. As in the past, you have addressed my problem(s)directly and to the point. I value your opinion and appreciate being told the straight goods, whether I want to hear it or not...lol. My Camaro thanks you, too. If the need arises, I will be doing business w/you in the future. A great site, I might add.

Thx,
Ed B.


1989 Ford E-350 Broken Internal Column Parts

04-17-2010

Your website where you freely share information, pictures and your expertise saved me hundreds and showed me how stupid or crooked my "ex" mechanic was. I regret that I live in California and couldn't use your service. My "ex" mechanic said I needed a total replacement of the steering column and with your information I fixed it myself with a $18 dollar part from Vista Ford. Please add this to your testimonials. If I didn't have to have the truck running right away I would have ordered the part from you.

John Stevens
Topanga, Ca.


1994 Ford F-250 Broken Shifter

03-03-2010

I wanted to thank you for getting these parts out so quickly. I only get home on the weekend and having the parts there Friday evening was a life saver. The instructions you posted on your website made the job go fairly easy. I especially appreciate the note about disconnecting the indicator string because I know I would have missed that and snapped it off for sure. It is rare to find companies and people that provide good service these days you definitely have for me.

Thank you
Mike Hickey


2002 Dodge Neon Upper Bearing Replacement

02-28-2010

Doug, you are the man. I want to thank you for all your help in trying to figure out what is wrong with my column. That is a great hands on article on how to take it apart and rebuild. It is my top bearing it was all but froze up. I couldn't really turn it by my finger it was rough. Thanks again for your help. I will recommend you to my friends

Thank you
Chuck W


1989 Chevrolet Conversion Van Shifter Bowl

02-27-2010

Just to say thanks for the great service and I am looking forward to doing more business with you in the future.

Thank you
Leo K


1991 Chevrolet Scottsdale Column Rebuild Questions

02-02-2010

You're awesome. Thanks a million and for getting back to me so soon. I went out and had another look at it before I got your email. I took the pivot pins out again and took the rack out and got a good look at it and the spring and figured in fit inside that rack gear at the bottom so that's where I stuck it. Kind of figured it helps keep the truck from keeping the starter engaged when starting. I got it all back together now and it's working like a charm. I wouldn't have attempted it without your videos or I might have but it might of ended not being a happy experience for me or the truck. I can't believe chevy doesn't use locktite on those screws that hold that plate down.

Thanks again Doug!!!
Charlie P


1991 Ford E-150 Broken Ignition

11-09-2009

I would like to express my heartfelt thanks to you and your company for your excellent in-depth knowledge of the steering column that pinpointed my problem immediately. Your analysis and exact easy to follow instructions to resolve the problem far surpassed the information we could get from the official “shop manual” and All Data combined. I only wish I had contacted your company first before spending hours removing and disassembling the steering column without any idea of what was causing the problem. The fact that you were willing to share your expertise with someone that was having a problem speaks volumes of your commitment to the automotive service industry. I would recommend your company to anyone having steering column problems.

Thanks again
Al Tanner


1994 Chevrolet Theft Attempt

10-15-2009

Doug is remarkable! Before you know it, his response follows the receipt, and its always a thoughtful response. Thumbs-Up to Doug!

Greg


1998 Jeep Broken Ignition Actuator

10-09-2009

I have a 98 Jeep TJ Wrangler. Back in June of this year you gave advice on a similar problem to a gentleman with a Sebring. One to the metal pins/rods connected to the part broke off. Both prongs are needed in order to rotate electrical portion of the ignition switch and engage the starter. You stated you had stock and directed him to your website.

Bruce


2001 Pontiac Sunfire Lock Cylinder

10-07-2009

Very knowledgable, the whole job cost 271 dollars with tax and everything yall even explained things that my mechanic told me later after I received your response which tells me I got a good mechanic who didn't try to take advantage of a bad situation

Wayne


1998 Chevrolet 1500 Broken Clockspring

10-01-2009

Thank you very much. This is the first and certainly not the last time I'll use this fantastic web site! AllExperts has saved me a ton of time and grief. Thank you once again.

Todd Cook


1991 Chevrolet S-10 Wiper / Signal Switches

09-28-2009

Do you know how long, I was looking for someone on line, who knew this answer, lets just say you had what i was looking for !!you where GREAT with the response also. Thanks so much Now wish me luck . Thanks again for doing this for free You need any metal work or roofing advice send an email.

Chuck

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